Warehouse Operations Manager

Location Mountsorrel
Discipline: Logistics & Supply Chain
Job type: Permanent
Salary: £42000 - £45000 per annum + Benefits
Contact email: team@indigosearch.co.uk
Job ref: 10231_1652093294
Published: 7 days ago
Startdate: ASAP


  • Reporting into the Operations Director, the Warehouse Operations Manager will be responsible for a complex & fast-paced Warehouse & Logistics operation in the Mountsorrel area (north Leicester).
  • Specific responsibilities will be across Warehouse functions such as Good In, Pick/Pack, Despatch, Stock/Inventory & Health & Safety.
  • Responsibility for a team of approx. 45 core FTE headcount (Warehouse Managers, Stock Manager, Warehouse Team Leaders & Warehouse Operatives).
  • Also responsible for additional agency staff (up to 30 at Peak).
  • Utilisation of KPI's & Processes in order to manage performance.
  • Managing the relationship with clients in a pro-active & collaborative "Value-Add" way.
  • Able to understand client needs and respond to them pro-actively and positively.
  • In this role, you will have the ability to drive Change & Improvement within the Warehouse operation.
  • Reviewing of processes, systems of work & also warehouse layout/design from an operational standpoint.
  • Management of P&L of approx £1m costs, SLA's etc.
  • Recruitment, on-boarding and people retention within a Logistics setting.
  • Utilising data to inform decisions and also provide regular reports to Senior Management.
  • This is a broad & autonomous role where you will essentially be running an entire Logistics operation within the framework of a larger Logistics operation.


  • Warehouse Manager, Operations Manager or Senior Warehouse Shift Manager ideally within fast paced distribution (Day 1 for Day 2).
  • 3PL experience - ESSENTIAL
  • Green Belt Six Sigma experience or someone with Lean/CI knowledge - DESIRABLE
  • Overall warehouse management responsibility for at least 35 heads or more.
  • Strong & demonstrable experience of improving warehouse/logistics performance in previous roles.
  • Able to account manage clients in a pro-active & constructive way.
  • Front-foot & hands-on leadership style - this role is very much a hands-on & full-on Warehouse Management role.
  • Able to engage & motivate your people - setting highly professional standards.
  • Ability to use data to inform some of your decision-making.
  • Able to liaise from shop-floor to Board level.
  • Able to challenge your team where appropriate.
  • Someone who wants to play an integral part in building/growing a strong operation.
  • Able to commute to Mountsorrel (north Leicester) on a daily basis.


With over 18 years of expertise in the Logistics/Supply Chain sector - Indigo Search recruit for management, director & executive roles across the UK.