Dual Fuel Field Delivery Manager
Salary: £46,000 per annum
Location: West Midlands (Field-based)
About the Role
We are seeking an experienced Dual Fuel Field Delivery Manager to lead and manage the safe, compliant, and high-quality delivery of dual fuel smart meter installations across the West Midlands.
This is a field-based leadership role, responsible for managing engineers, driving performance, ensuring regulatory compliance, and delivering excellent customer outcomes in line with industry standards.
Key Responsibilities
- Manage and support field-based dual fuel engineers
- Ensure installations meet MOCOPA, GSOP, SMICoP, and company standards
- Drive performance against KPIs including productivity, quality, safety, and customer satisfaction
- Conduct site visits, audits, coaching, and technical support
- Manage engineer competence, training needs, and authorisations
- Handle escalations, technical issues, and customer complaints
- Ensure strict adherence to health & safety and compliance requirements
- Act as the key link between operations, compliance, and senior management
Area Coverage
The role will cover the West Midlands, including:
- Birmingham
- Coventry
- Wolverhampton
- Walsall
- Dudley
- West Bromwich
- Solihull
- Sutton Coldfield
About You
- Proven experience in a Dual Fuel / Smart Meter Field Management role
- Strong understanding of dual fuel regulations and compliance
- Experience managing field engineers across multiple locations
- Confident people manager with strong coaching skills
- Excellent organisational and problem-solving abilities
- Full UK driving licence (essential)
What's on Offer
- £46,000 salary
- Company vehicle or car allowance
- Pension scheme
- Holiday entitlement
- Ongoing training and career progression
How to Apply
Apply now with your CV to join a growing organisation delivering essential energy services across the West Midlands.
